We are lucky to have great employees that care about our customers!
The Workforce Connection recognizes our Freeport Career Center Navigator, Trinkett for excellent customer service.
We recently received not one but two letters of gratitude from customers about our Freeport Career Center Navigator Trinkett!
One letter notes that the customer came to The Workforce Connection as she lost her position and needed help. She states that, “Trinkett was so positive, helpful, calm and professional as I fell apart in front of her over the last few weeks. She worked with me so patiently and full of concern and care. She encouraged me through the process and helped me… I can’t believe this happened to me but I’m so glad there are people like Trinkett out there that still care about people in the world!”
The second letter came from a customer who was displaced from her position and noted that she came to The Workforce Connection to create a resume and met Trinkett, “ who went above and beyond my expectations. She helped to create an awesome resume which emphasized the strong skill sets I have. She even helped link my resume to the Illinois Job link website. Trinkett recommended a position that was open…I gave my resume on that day and returned the following day for an interview. I was hired for my position two days later. I really love my new position and the people I work with. It proves there is something for everyone.
The second letter came from a customer who was displaced from her position and noted that she came to The Workforce Connection to create a resume and met Trinkett, “who went above and beyond my expectations. She helped to create an awesome resume which emphasized the strong skill sets I have. She even helped link my resume to the Illinois Job link website. Trinkett recommended a position that was open…I gave my resume on that day and returned the following day for an interview. I was hired for my position two days later. I really love my new position and the people I work with. It proves there is something for everyone.
I have recommended Workforce Connection to fellow co-workers who were going through the same issue I was.”
We are so grateful to have Trinkett serving our customers in the Freeport area! Great work Trinkett!