Bilingual Receptionist

Full job description
Job Summary: The Bilingual Receptionist is responsible for clerical and front desk services necessary for the day-to-day operations of the Park District, including offering friendly and knowledgeable customer service, and managing program and facility registrations. This is a full-time position with some evening and weekend hours as scheduled under the supervision of the Superintendent of Administrative Services. The pay range for this position is $15.03/hr. to $22.28/hr. depending on experience.

General Hours: This position requires a minimum of 40 hours per week. Typical workdays will be Monday through Friday 10 am to 6:30 pm. However, a combination of daytime, evening and weekend hours may be required when the need exists.

Qualifications

· Bilingual (English/Spanish) is required.

· High school diploma or equivalent required.

· One to three years’ previous office experience preferred.

· Valid State of Illinois driver’s license.

· Upon employment, ability to complete CPR/AED training.

· Knowledge of relevant software applications.

· Detail-orientated.

· Excellent numeracy skills.

· Accurate keyboard skills.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Handle phone calls and email requests in a timely manner

· Provide excellent customer service to patrons

· Process program registrations and assist with employment paperwork if needed

· Provide bilingual (Spanish) support to all park district departments

· Assist in both written and verbal translation services

· Verify accuracy and execute translation of paperwork in Spanish

· Maintain organized workspace and office environment

· Ability to handle and balance a cash drawer and process sensitive financial information

· Other duties as assigned by the Superintendent of Administrative Services

· Working knowledge of Microsoft Word and Microsoft Excel

Job Types: Full-time, Part-time

Pay: $15.03 – $22.28 per hour

Expected hours: 40 per week