Website City of Freeport

The City of Freeport, IL, is looking for a part-time Utility Billing Clerk.  This position will work 19 hours per week.  Normal hours for this position will be Monday – Friday between the hours of 10:00 a.m. to 2:00 p.m.  There is some flexibility available with start time.

This position will perform clerical duties in the customer service and billing area, including recording customer payments of water, sewer and trash bills at the customer service window, or by mail or other sources, and balancing the cash drawer at the end of the day.  This employee will have an extremely high level of customer contact.

Responsibilities will also include assisting with answering the telephone and checking voice messages, coordinating the entry and balancing of offsite payments, preparing bank deposits and communicating with citizens concerning meter changes, complaints, turn-ons, turn-offs, non-pays, service orders, and high/low usages.

The successful candidate will have a High School Diploma or GED, knowledge and experience in the use of computers and 10-key calculator, as well as experience counting money and making change.  Excellent customer service skills and strong attention to detail, as well as excellent data entry skills are required.

Starting salary is $14.99 per hour.  This position is eligible for paid holidays, vacation, and sick time.

The City of Freeport is an equal opportunity employer and does not discriminate based upon any status protected under local, state or federal laws.  We welcome a diverse workforce.

For consideration, please submit cover letter and resume, or application, to the City of Freeport HR Manager at

To apply for this job please visit