Website Comfort 1 Insulation

Comfort 1st Insulation is seeking a full-time, on-site, office assistant for our Rockford office. If improving systems and driving company growth while increasing customers’ comfort and home safety motivates you, then we would love to hear from you. The best candidate will be detail-oriented, comfortable with office tasks as well as customer outreach and communications via phone and email, and enthusiastic about energy efficiency and working to improve our team.


Data Entry – Fill in information for customer records, invoices, quotes, and billing
Create quotes, sales orders, and invoices
Correspond with prospects, leads, and customers through email and phone
Answer and direct phone calls
Assist customers with questions
Schedule and coordinate company events and appointments
Scheduling and coordinating customer jobs and site visits
Communicating with coworkers regarding incoming tasks that need team attention
Engage with coworkers and effectively communicate (team work)


Team player, collaborative, able to work with others
Demonstrated initiative, sense of responsibility, and self-motivation
Client-first attitude with strong customer service skills
Organized and able to multitask
Time management
Proficient in Microsoft Word and Excel
Must be able to type at least 40/wpm
Effective written and verbal communication skills
Basic math skills required
Judgement, critical thinking, and problem solving skills required
Must be proficient in English, multilingual a plus
Excellent skills using Microsoft Office, Microsoft Excel, Google Drive, Google Sheets
Must be comfortable learning new software systems; We will provide training for the software and services we use
High school diploma or equivalency required, associate’s degree preferred
Experience with insulation, home energy efficiency, solar, construction, or related fields is a plus
Our pay structure is based on experience.

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