Website Goodwill Industries of Northern Illinois

Goodwill Industries is seeking a fulltime Youth Career Planner. The Career Planner will work with program participants as they enroll in the Youth Elevate Program and facilitate access to WIOA Youth Services, including case management, individual planning, support, and access to services on an on-going basis.  The Career Planner will coordinate a multi-functional team to support participants, ensure success with employment and education outcomes, provide follow-up, documentation, reporting and assist with assigned services, records, reports and program development.  They will work collaboratively with program and community partners.

Responsibilities & Essential Functions:

Work with participants utilizing a strengths-based approach to provide information for informed decisions and completion of individualized service strategies
Counsel, encourage and motivate participants and provide case management on an on-going basis
Utilize and discuss assessment and interview results with youth to collaboratively determine the support and services needed for participant success
Coordinate eligibility, secure required documentation, maintain participant file, and conduct file reviews
Become familiar with WIOA Youth policies, procedures, and guidelines in planning and implementing services and ensure compliance with all guidelines
Make appropriate resource referrals for both WIOA and non-WIOA services, provide follow-up services and track outcomes
Assess program participant strengths and needs and provide guidance and assistance with training and employment goals
Work collaboratively with Business service coordinator and job coaches to place youth in Work based learning, as well as monitor success
Keep informed of local employment needs and opportunities
Maintain confidentiality and protect customers’ personal Identifying Information (PII) as required by law
Find innovative solutions to customer and partner challenges and exhibit patience and compassion in dealing with issues
Conduct ongoing career counseling activities to establish appropriate individual education and employability for participants
Monitor and document participants’ participation and progress toward employment and education goals
Maintain participant files in compliance with program requirements and guidelines
Show tolerance and flexibility in working with youth with barriers
This position will require working from two offices; Belvidere and Rockford.  Time will be split based on need.
Qualifications & Basic Job Requirements:

Bachelor’s degree preferred
3-5 years of workforce development experience
Demonstrated ability to work with individuals with barriers to employment and understand and communicate with diverse groups
The ability to motivate and assist youth
Strong verbal and written communication skills and high attention to detail
High customer service focus
Functional use of Microsoft applications such as Word, Excel, PowerPoint and Outlook
Bilingual with Spanish language highly desired
Additional Information:
This is a full-time opportunity with benefits, including:
health insurance
vision insurance
dental insurance
basic life insurance
401(k) options (retirement savings)
vacation and sick day accrual
paid holidays
tuition reimbursement

*Please look for a survey in your email upon submitting your application*
Please attach a cover letter for immediate consideration.
Goodwill Industries of Northern Illinois is an equal opportunity employer.

To apply for this job please visit

%d bloggers like this: