Website Goodwill Industries of Northern Illinois

The Re-entry Navigator is responsible for working with individuals with legal system involvement and connecting customers to community resources and support to ensure safe and successful community re-entry. The Navigator actively collaborates with partner programs, conducts assessments, identifies needs and barriers, creates re-entry plans, and provides follow up and support.

Responsibilities & Essential Functions:

Communication & Connection

Connect with and assess those returning to the community from incarceration and those engaged with the Criminal Justice System
Develop relationships and provide appropriate referrals for individuals to agencies in the community who can assist in providing resources and overcoming barriers
Coordinate and participate in workshops and events with participants and partners
Participate in forums and meetings and share information on services
Case Management

Identify appropriate re-entry plans based on evidence and results from needs assessment
Develop, maintain, and update case management plans in a web-based system in a timely manner
Meet regularly with participants and update case plans and notes on an ongoing basis
Integrity & Trust

Show acceptance and flexibility in dealing with persons from disadvantaged social, economic and educational backgrounds
Maintain confidentiality and strong ethical practices in working with participants

Administer and utilize the Ohio Risk and Needs assessment
Maintain participant files and reports in compliance with program requirements
Other duties as assigned

Qualifications & Basic Job Requirements:

High school diploma or GED required, additional coursework in criminal justice, social services, or related fields preferred
Experience working with individuals in workforce development or human services preferred
Demonstrated ability to work with individuals with barriers to employment and understand and communicate with diverse groups
Strong verbal and written communication skills
Self-starter and able to work independently
Valid driver’s license and reliable, insured automobile. Must be able to travel frequently throughout Winnebago county.
Lived experience with the criminal justice system preferred
Characteristic Functions:

Professional approach to work.  Required to work with a variety of audiences including partners and program participants.
Ability to communicate with diverse groups in multiple mediums.

Due to the outreach nature of the work, the work is conducted at various locations with a home base at Goodwill Industries of Northern Illinois Mission Building. Hours are evening hours (3PM-7PM, Tuesday through Saturday) with some flexibility.


Goodwill values diversity and is an equal opportunity employer. If you need an alternative method to applying for this position, please contact Goodwill’s Human Resource Department at

To apply for this job please visit