TEAM CLERICAL

​Agency: Department of Children and Family Services

Title: Office Associate, option 2
Class Title: OFFICE ASSOCIATE – 30015
Skill Option: Keyboarding
Bilingual Option: None
Closing Date/Time: 05/08/2025
Salary: Anticipated Starting Salary $3,852/Month – Full Salary Range $3,852-$5,046/Month
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC014

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical.  Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff.  The position will answer phones, greet visitors, maintain files, and perform general clerical functions.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Essential Functions
Serves as Team Clerical
Answers incoming phone calls and greets visitors
Establishes and maintains case files
Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
Provides clerical office support as a secretary to the team supervisors and professional staff
Orients professional and other clerical staff regarding Departmental rules and office procedures
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
Requires knowledge, skill and mental development equivalent to completion of high school.
Requires 2 years office experience.
Requires ability to type at a minimum rate of 45 words per minute.
Conditions of Employment
Requires completion of a background check and self-disclosure of criminal history.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday – Friday 8:30 AM – 5:00PM

Work Location: 6201 S Emerald Dr, Chicago, Illinois, 60621

Supervisor: Pamela Gibson

Agency Contact: Candace McDonald

Email: candace.a.mcdonald@illinois.gov

Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).