Website Meyer's Pet Care

Customer Service – First Impressions Team
Meyers Pet Care

Benefits:
Health insurance
Dental insurance
Vision insurance
Full Job Description
FIRST IMPRESSIONS TEAM | JOB DESCRIPTION

At Meyer’s, we’re on a crusade to help owners improve the relationship between them and their dogs and be the HERO in their lives and we’re the lifeguards. We are YODA and the pet owner is LUKE SKYWALKER. We exist for the pets & the owners who are not only visit the farm but in the community. We’re doing work that matters.

WHO GREETS GUESTS AT THE FARM

The hospitality team is often the first point of contact for new & existing guests for tours, reservations, information about our many services, and as such, this is one of the most important roles at Meyer’s. The team has both 1st Impression and Guest Relations staff who strive to take customers all the way to “Wow!”, doing work that matters. Meyer’s has a strong sense of community with many staff being part of the team for over 10 years building, innovating, and being part of something bigger than themselves.

The Hospitality team is looking for a 1st Impressions team member who will be responsible for communicating with our customers, being empathetic to the issues they are facing, and guiding them to a plan which best fits their pets’ needs.

Related Experience:

3+ years of experience in customer service
3+ years of experience in retail sales
Experience working with sensitive situations, helping to develop WOW experiences (Both feminine and masculine customers)
MS Office Skills
Speed to multi-task in high energy environment

WHERE YOU WILL BE LOCATED:

At Meyer’s Tails Up Farm on 18 beautiful acres in Belvidere, Illinois. It’s roughly 3 miles east of CherryVale Mall with new easy access to I-90!
You’ll report to our Office and Hospitality Leader

WHAT ARE THE PERKS OF A MEYER TEAM MEMBER?

Simple IRA Plan: After you have earned $5000 as a part-time or full-time staffer, we’ll match up to 3%
Flex Plan: Up to $2750 for medical/vision/dental use tax free!
A True 40-Hour Workweek: We work really hard for those 40 hours, but we want you to go home and invest in things outside of work at the end of the day.
Professional Development: Working with amazing people in a culture where we recognize each other’s wins and celebrate often with lunches, fun activities and unexpected surprises.
Company Events: We throw crazy company-wide events such as Battle of the Sides and one legendary Christmas Party!

APPLY now!

To apply for this job please visit www.meyerstailsupfarm.com.

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