Business Services Lead

Job Opening with Goodwill Industries

Responsibilities & Essential Functions:

•  Work with the Business Services team to achieve established goals related to employer outreach and connections.
• Create awareness and partnerships with employers through pro-active and aggressive outreach to businesses in the three-county area.
• Provide training, support, and accountability to business services team members in their goals and measurable outcomes.
• Cultivate relationships that result in work based learning contracts, training projects, and employment opportunities for participants in 3 county regions.
• Meet measurable outcomes and metrics as established by Goodwill and The Workforce Connection.
• Be responsive to the inquiries and needs of area employers as they relate to program services.
• Maintain employer contact regularly and document appropriately in salesforce and other systems for reporting.
• Coordinate, develop and assist with assigned services, records, reports and program development.
• Attend and participate in conferences and workshops as they relate to job duties.
• Stay current with community employment needs and related skills required for employment.
• Show flexibility and tolerance in dealing with persons from disadvantaged social, economic and educational backgrounds.
• Participate in planning/evaluation sessions with other program staff.

Qualifications & Basic Job Requirements:

• Bachelor’s Degree in business, marketing, sales, or related required. Masters Degree preferred.
• 3-5 years of related experience required. Experience working with high-growth industries or employers preferred.
•  Management experience preferred.
•  High customer service focus.
•  Functional use of Microsoft applications such as Word, Excel, PowerPoint and Outlook.

Apply at Goodwill.ini.org