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Home and Garden

A Cashier’s primary role is to assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals. Provides excellent customer service. A Cashier works under the immediate supervision of the Head Cashier.

Essential Functions and Duties:

Handle cash, credit or check transactions with customers
Scan goods and collect payments
Ensure pricing is correct
Issue change, receipts, refunds, or tickets
Redeem gift cards or other promotional rewards
Resolve customer complaints, guide them and provide relevant information
Bag, box, and wrap items carefully
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Process returns and check to see if items are damaged
Answer customers’ questions and get a manager if answer doesn’t solve the issue
Pleasantly deal with customers to ensure satisfaction
Others duties as assigned by Head Cashier
Knowledge, Skills and Abilities

Basic math skills
Familiarity with Point of Sales Systems (POS) or other computer skills
Verbal communication and interpersonal skills
Ability to follow verbal and written directions
Product knowledge
Telephone etiquette
Ability to provide excellent customer service
Ability to work under pressure
Ability to work efficiently
Ability to work as a member of team
Ability to stand for long periods of time

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