Website Winnebago County Housing Authority

JOB SUMMARY: As a full-time Assistant Property Manager in Winnebago County, you will be responsible in supporting the manager in all activities and duties as assigned. Your role will include answering the phone, assisting residents with paperwork, managing maintenance as needed, recruitment of residents, move-in and move-out inspections, annual recertification of leases and all other activities related to the running of the apartment complexes to the satisfaction of the Property Manager, Owners, Administration and Residents, you will be accountable to the Property Manager.


1. Complete required paperwork for move-in, move-out and annual recertification in a timely-manner

2. Recruit qualified residents

3 Address issues that affect the operation of the building such as maintenance, resident issues, and emergency calls

4. Identify needs, define clear and measurable goals to support manager in creating a safe, clean, and sanitary environment for residents

5. Assist Residents in acquiring needed paperwork for the completion of housing authority paperwork

6. Have regular contact with Residents including in person, by phone and in writing and document each contact

7. Complete paperwork, monthly reports, HCV, PH and Tax Credit case files accurately and on a timely basis

8. Coordinate referrals to resident services or community services as needed

9. Follow standards and rules set by HUD and management

10. Maintain a clean and effective filing system

11. Learn internal data systems for tracking Resident information

12. Track AR for complex and provide weekly AR reports to Executive Director and Financial Director

13. Other duties as assigned by Property Manager or Administration


1. Must possess the passion for working with low-income residents and sincere interest and desire to assist residents

2. Must possess the ability to motivate and promote a positive atmosphere and respond to resident’s needs

3. Must possess proficient computer skills in word processing, spreadsheet applications and presentation skills

4. Must be a supportive team member, contribute to and be an example of teamwork and team concept

5. Must possess the ability to make independent decisions when circumstances warrant such action

6. Must possess the ability to deal tactfully with personnel, residents, government agencies/personnel and the public

7. Must be cross-culturally and emotionally competent to interact with individual from different cultural background

9. Hold a valid state driver’s license and be insurable under the Authority’s automobile policy; pass federal, state, and local criminal investigation clearances, and pass a drug screening test administered by the Commission or its designated provider

10.Employees are required to serve a three (3) month introductory employment period to receive permanent status

11. Must be willing to work hard and give that extra attention to detail


1. Experience in an office environment

2. Equivalent combination of relevant education, training and experience that meets the requirement to successfully accomplish the assigned duties and responsibilities

3. High school/GED required – some college preferred

4. Must complete a Housing Choice Specialist training within 6 months of completion of probationary period


1. There may be several deadlines associated with this position

2. Moves intermittently during working hours and subject to frequent interruption.

3. Must function independently and in team setting; have flexibility, personal integrity, and the ability to work effectively with residents, support agencies, and move intermittently throughout the workday

4. Involves work with residents, personnel, visitors, government agencies/personnel, etc., under all circumstances

5. Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary

6. Subject to call back during emergency conditions, (e.g., severe weather, evacuation, post-disaster, etc.)

7. Continued growth and expand knowledge while following all facility policies and procedures

8. Contribute to effective communication and pleasant working conditions and be respectful of residents and colleagues simultaneously.

9. Must be a supportive team member, contribute to and be an example of teamwork and team concept.

10. Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.

EXPECTED HOURS OF WORK: Salary based After hours as needed.

TRAVEL REQUIREMENTS: Travel between location needed weekly, occasional further travel required.

OTHER DUTIES: Other duties assigned by Property Manager or Administration

Job Type: Full-time

Job Type: Full-time


Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

8-hour shift
Day shift
On call
Weekends as needed.

High school or equivalent (Required)

Customer service: 1 year (Preferred)
Office: 1 year (Preferred)
Microsoft Office: 1 year (Preferred)

Driver’s License (Required)
Work Location: In person, Northern Winnebago

Pay range: hourly 36,000.00 – 41,000.00

Please mail a resume to

To apply for this job please visit